Privacy Statement
The Not-for-profit International Institute for OrthoPostural Education Ltd.

At IIOPE, we are dedicated to safeguarding your privacy and protecting your personal information, regardless of your location. Our team members handle your personal information in compliance with legal obligations, including the Privacy Act 1988 (Cth). IIOPE provide or distribute a wide range of interacting with our audience for the research and education issues.

1. About this Privacy Statement

We have tried to be as clear as possible in this Privacy Policy about what information we collect, how we use it and your rights in relation to it. If, for any reason, any part of this Privacy Policy is not clear enough for you, please contact us at We welcome any feedback as we are committed to protecting your privacy and maintaining your trust.


The Not-for-profit International Institute for OrthoPostural Education Ltd. (IIOPE)

Over 30% of children worldwide suffer from caries in their deciduous teeth. Additionally, approximately 41 million children under the age of 5 are overweight or obese, with children and adolescents between the ages of 5 and 19 being particularly affected. The prevalence of short sleep duration varies, with rates ranging from 31.2% among adolescents aged 13-17 years to 40.3% among infants aged 4-11 months.

To create health by educating people to identify and rectify problems when they develop and prevent them from becoming chronic illnesses through the implementation of affordable programs to educate professionals and the general public in the concept of Full Circle Health.

To achieving it we have to have create the data base of the public and professional needs, pains and to find out the level of the awareness

Our mission — Health care model based on prevention.

To foster physical and emotional balance through education, especially in children.

This Statement describes how your personal information and general information is collected and handled through the following:

- IIOPE AI (pre-trained chatbot)

- emailing

- interviews

- webinars and on-line conferences

- questionaries

- our international branches in Asia, Africa, Europe, North and South America

If you are located in the European Economic Area or the United Kingdom you may have additional rights. See additional rights at the end of this page for more information.

2. Collection, use and sharing

2a. What information do we collect?

We collect your personal information directly from you most of the time, however on occasion, we may also collect information about you from other people and organisations.

We collect personal information when you:

  • enquire about,

  • apply for, or use our products or services

  • contact us to make an enquiry or give us feedback

  • visit our website or use our digital services

  • participate in other activities we offer, such as competitions or surveys

  • talk to us or do business with us.

We do attempt to keep our collection of your personal information to what is necessary to offer you the products and services you require. Depending on those products and services we may collect the following types of personal information:

Types of personal information

  • Personal and contact details. This may include your name, address, email address, phone number, telegram and other social network usernames and date of birth.

  • Socio-demographic information. This may include your marital status, age, gender, number of children, occupation and nationality, for example when you answering our questionaries.

  • Interaction information. This section contains information about your interactions with us, such as when you attend our meetings, use our online services (such as IIOPE GPT, or social media), make an enquiry, provide feedback, or make a complaint.

  • Communications and Marketing Data. This section contains information about your preferences in respect of cookies and marketing

  • Financial And Transaction Data (e.g. bank account details, invoices, payment details and history)

  • Behavioural information. This includes information we generate about how you use our products and services. For example, if you use our IIOPE GPT, we may generate information about your spending patterns so that we can support your requests.

  • Sensitive information. On occasion, we collect and handle sensitive information. This may include: health information (where this is relevant to an IIOPE GPT, questionnaires or if you're asking for information about health care); race or ethnicity (for example we may ask you what language you speak if you request a translation to communicate with IIOPE GPT)

  • Information about your personal circumstances. On occasion, we may ask you to provide information about your personal circumstances so we can support you during any difficulties in getting answers.

  • Publicly available information. On occasion, we may collect and handle information that is in the public domain, such as from: online forums, websites, Facebook, Twitter, YouTube or other social media (for example, if you use social media to make a complaint) public registers (for example, those kept by the Australian Securities and Investments Commission or Land Registry Services).

See 'Who do we share your information with?' (Collection, use & sharing, Section 2C) for details of third parties we may share information with.

2b. Personal data of potential donors or existing donors

  • We are very grateful for those supporting our important humanitarian mission, including government agencies, multilateral institutions, foundations, the private sector and individuals. We provide our donor community with a number of options to get involved and support the work of Health care model based on prevention project: through online donations performed through our website, through a personal relationship between you and us, contacts established on events and other occasions as well as your donations that reach us by bank transfers. We generally process the following categories of personal data: Identity Data, Contact Data, Communications & Marketing Data, Financial & Transaction Data, Technical & Usage Data.

2c. How do we use your information?

We're careful about how we use your information to deliver our services. We also use your information for other reasons, such as to better understand you, your needs, and to let you know about other events and services you might be interested in.

Here is a list of the ways we may use your personal information.

Serving you as a iiope user. We use your information to deliver information about our activities and services including to: assess and process your applications for our events and services; administer and manage existing activities or services you have with us; manage our relationship with you or your projects; improve our service to you and your experience with us; communicate with you or your representatives about our activities and services; let you know about other projects and services that may be of interest to you.

Improving our work. We use your information to improve our projects and services we provide through activities such as: reviewing requests and assessing how you use our services; testing and validating the effectiveness of services and system enhancements; monitoring and reviewing iiope GPT recordings, online chats and other business activity for quality assurance, training and compliance purposes.

Managing our operations. We use your information to manage our operations including to: implement our projects and delivery services; make and manage donations; respond to complaints and seek to resolve them.

To comply with our legal obligations. Where required, we use your personal information to comply with the law, including our regulatory obligations, including to: confirm your identity; share relevant information with law enforcement agencies, tax authorities and other regulatory bodies.

Administering our organisation. We use your information to manage our activities in an efficient and proper manner. This includes managing our financial position, collaborating and planning, testing systems and processes, and managing communications, governance and audit.

Conducting analytical activities. Sometimes we combine information we have about you and our other customers, such as transaction information, with data from other sources, such as third party websites or the Australian Bureau of Statistics. We use this information to: help us understand trends in customer behaviour, including how requests and information are used; improve the projects and services we run; Improve the quality of our data; develop projects and services that better meet the needs and behaviours of our users; better understand and manage our risks.

Merges or transfering data. We may use your personal information to merge or transfer data, as well as to support any changes to the ownership of projects or services. projects or services, bringing other projects into the IIOPE, or discontinuing a particular project or service. In such cases, we may share your personal information with other members of the IIOPE or other relevant parties. We will ensure that your personal information is handled in accordance with applicable data protection laws.

We may need to request specific information from you to help us confirm your identity. This is a security measure in your own interest to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.

We may also collect, use and share your information for other reasons where the law allows or requires us to.

We also collect, use and share "Aggregated Data" such as statistical or demographic data for other purposes including research and analysis.

Aggregated data may be derived from your personal information, but is not considered personal information under data protection laws because it does not directly or indirectly reveal your identity. For example, we may aggregate your technical and usage data to calculate the percentage of users accessing a particular page on the Website. However, if we combine or link Aggregate Data with your Personal Data in a way that directly or indirectly identifies you, we will treat the combined data as Personal Data and use it in accordance with this Privacy Policy.

Direct marketing

Occasionally, we may use your personal information to inform you about products and services that we believe may be of interest and value to you. However, we will cease doing so if you request us to.

We may contact you through various channels, including mail, email, SMS, or other electronic methods, such as social media or targeted advertising on iiope websites.

If you prefer not to receive direct marketing offers from us, you can opt-out by unsubscribing.

How long we keep your personal information

We will retain your personal information for as long as you are a user and only for as long as necessary for the relevant purpose. Generally, we keep your personal information for up to 7 years after you stop being a user. However, we may retain your personal information for a longer period to: fulfil legal or regulatory obligations, for internal research and analytics, or to respond to a question or complaint.

2d. Who do we share your information with

We share your personal information with our employees so that they can fulfil their roles and work towards our mission. All of our contractual documentation with team members, employees and volunteers includes confidentiality and privacy obligations.

We may share your information with third parties for the reasons mentioned in How do we use your information? (Collection, use & sharing, Section 2c), or where the law otherwise allows or requires us to. The types of third parties are listed below.

Authorised Third Parties. We may share information with third parties where you have authorised us to do so or where we are legally required. They include: third parties that you have authorised to act for you (such as health care providers, doctors, teachers, or another person with Power of Attorney); your parent or legal guardian (if you are under 14 years); guarantors and other security providers.

Third parties who may verify your information. These include organisations that may verify information you have provided when applying for a project or making a claim, including your employer, to verify your employment status; your doctor, to verify your medical history.

Our service partners. We may share your information with our service partners, external service providers and other organisations that provide us with desktop and cloud-based products, solutions and services which we need in order to achieve our mission. This includes: organisations we work with to run projects and provide services, such as payment services, our project funders; payment providers we use to process any donations we receive from you; professional advisors, such as law firms, banks and accountancy firms, where we need to work with them for the purposes of our project; data protection authorities, regulators and other government agencies, as we need to interact with them for the purposes of regulating our activities; external service providers we use to do some of our work for us, such as mailing houses, legal service providers and information technology and cloud service providers; people who help us process applications and claims (such as assessors); organisations involved in our funding arrangements (such as investors, advisers, researchers, trustees and rating agencies); auditors, insurers and reinsurers; organisations that provide us with information, including publicly available information, so that we can tell you about projects and services that we think may be of interest and value to you (for example, conferences and meetings, research, etc.).

We choose our service providers carefully and require all third party organisations to respect the security of your personal information and to treat it in accordance with data protection laws. We enter into contractual documentation with all of our third party service providers (other than Data Protection Authorities, regulators and government authorities) that includes appropriate data protection clauses.

If you do not want us to use your information in this way, you can tell us by opting out of receiving direct marketing communications (see 2b. Direct Marketing).

Strategic Referral Partners. We may share your information with external parties with whom IIOPE has entered into strategic alliance or referral agreements to enable you to inquire about the services or products they offer. A product refers to any offering of features and benefits to a user. This may include products that allow a User to: select educational programmes; participate in transdisciplinary meetings and conferences; find suitable projects to apply for manage current projects more effectively; or facilitate donations.

Government and law enforcement agencies We may share your information with regulatory bodies, government agencies and law enforcement bodies to comply with our legislative or regulatory obligations in any of the jurisdictions where we operate.

Sending information overseas. Sometimes we may send your information overseas, including to IIOPE members located in Asia and Africa, Europe, South and North America service providers or third parties who store or operate outside Australia. When we do this, we ensure that appropriate privacy, data handling and security measures are in place to protect your information.

3. Securing your information

3a. Keeping your information safe

Our staff are trained in how to keep your information safe and secure. We use secure systems and buildings to hold your information. We aim to only keep your information for as long as we need it. We store your electronic records in secure systems or using trusted third parties. We use a range of electronic and other security measures to protect the security, confidentiality and integrity of the personal information we hold about you.

We aim to keep personal information only for as long as we need it – for example for legal reasons. When we no longer need information, we take reasonable steps to destroy or de-identify it.

4. We're here to help

4a. Contact us

If you need more information, want to access or update your personal information or if you have a privacy concern – help is just a few clicks away. | 903/50 Clarence St, Sydney NSW 2000, Australia

4b. Making a privacy complaint

If you have a concern or complaint about how we've handled your personal information (including your credit information), let us know and we'll try to put it right. We try to get things right the first time - but if we don't, we'll do our best to make it right. If you're not satisfied with our response to your complaint about our handling of your personal information, there are other things you can do.

How do you make a complaint? To make a complaint, contact one of our staff (see We're here to help, section 4a). We'll look into the matter and try to resolve it as soon as possible.

If you've raised your concern with a member of staff and are not satisfied, you can contact our Chief Operating Officer.